U.S SHIPPING
Orders are fulfilled as quickly as possible — typically packaged and dispatched 24-48 hours of being placed. Please allow 3–8 business days for delivery once shipped.
(NOTE: Orders from Hawaii are subject to a longer shipping period. Please allow 5-9 business days).
IF YOU ARE IN NEED OF EXPRESS SHIPPING, PLEASE CONTACT ME VIA EMAIL
INTERNATIONAL SHIPPING
I know you don't see international shipping as an option.. DONT SCROLL AWAY! Please contact me so that I can find the best shipping costs possible.
Email: solstice.coinfo@gmail.com
RETURN POLICY
As a small business and small-batch nature of our products, we do not accept returns or exchanges for change of mind, sizing, or color preference.
Damaged or Defective Items
We stand behind the quality of every piece. If your order arrives damaged or with a manufacturing defect, please contact us within 5 business days of delivery at [email] with:
- Your order number
- A description of the issue
- Clear photos of the damage
We will review each claim individually and, if approved, offer a repair, replacement, or store credit at our discretion.
Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping method, as SOLSTICE is not responsible for lost or damaged return packages.
Non-Returnable Conditions
Items showing signs of use, wear, or damage caused after delivery are not eligible for review.